As a software developer and frequent recipient of such questions as, “excuse me…I overheard you saying your in the IT industry. My printer doesn’t work, what do you think it is?” this freebie should be required reading for anyone with a computer.
Seriously though, it does have some really useful tools which should help get through some basic tasks as well as gives some really good tricks for advanced users too.
Oh…and it’s FREE. 🙂